Shipping & Returns

Shipping Methods & Costs

AVILA Inspired ships to the contiguous 48 states, the District of Columbia, Alaska, Hawaii, the U.S. Territories and APO/FPO/DPO addresses.

shipping method/charge                    order processing*                                                                                             estimated delivery**
standard    $5                          orders placed after noon ET will begin processing the next business day.    3 – 10 business days after processing
 

*Orders received at our fulfillment center before 12:00 PM EST should ship that same day; orders received after 12:00 PM EST should ship the next business day.
**Delivery times are approximate. Saturdays, Sundays and holidays are not considered business days.
Alaska, Hawaii and U.S. Territories* – In-stock items usually arrive within 5 - 7 business days. Expedited shipping is not available in these areas.

*U.S. Territories include American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.

APO/DPO/FPO Addresses – In-stock items usually arrive within 21 business days through the U.S. Postal Service. Express Delivery is not available.

Note: AVILA Inspired does not ship outside of the United States at this time.

Returns

All tangible merchandise, other than reduced-priced “final sale” items, special orders and as otherwise noted by Company, may be returned to us for an exchange of your purchase price when you notify us within 14 days of receipt of your order. All sale orders are final sale. We do not accept exchanges after this 14-day period. You are responsible for paying shipping back to the designated location for returned items, unless such item is being returned due to a product defect or error by Company. You must email us at the following email address [customerservice@avilainspired.com] first for a return authorization number, and no merchandise can be returned without a written authorization number. Items must be unopened, in new condition, and returned in original shipping containers with original tags attached. All merchandise must be inspected by customer upon delivery. If any box looks dented or damaged in any way, the driver must make a notation and should mark any damages. Boxes opened later and then damage noticed without driver making notation, is considered concealed damage. Some shipping companies do not always cover full refunds on concealed damage items. Company is not responsible for damages incurred during shipping. There are no returns or cancellations for any intangible property or services purchased from Company. All sales are final and nonrefundable except as expressly set forth in this Agreement or as otherwise determined by Company in its sole discretion.